Bet365app takes your personal data seriously. This Privacy Policy clearly explains what information we collect, how we use it, and what rights you have.
Get a quick overview of the key points before reading the full policy.
Bet365app only collects information that is strictly necessary to provide our services. No unnecessary data is stored, and you will always know what information is being collected.
All your data is protected with 256-bit SSL encryption. Our servers undergo regular security testing to prevent any unauthorized access.
You can view, correct, or delete your information at any time. Contact our support team and we will take action within 24 hours.
Bet365app never sells your personal information or shares it with advertisers. Information is not disclosed to third parties except where required by law.
We only use cookies to improve our services. You can disable cookies at any time through your browser settings, though some features may become limited as a result.
If our Privacy Policy changes, you will be notified by email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Welcome to the bet365app Privacy Policy. This policy explains what types of information we collect, how we use it, and the steps we take to keep your data secure. bet365app believes that every user's privacy is a fundamental right — and protecting it is our responsibility.
By using our platform, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.
This Privacy Policy was last updated in January 2026. Previous versions are no longer in effect.
Bet365app (https://bet365app.click) is an online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy applies to the bet365app website, mobile app, and all associated services.
We comply with international data protection law (GDPR) and applicable local regulations. bet365app acts as a responsible data controller in the processing of your personal information.
Bet365app only collects information that is necessary to provide and improve its services. Details are outlined below.
| Data Type | Example | Why We Collect It |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Age Verification & KYC |
| Contact Information | Mobile Number, Email Address | Account Communication & Security |
| Financial Information | Mobile Pay/Nagad number, bank account | Payment Processing |
| Identity Document | NID/Passport Photo | Identity Verification |
When you browse bet365app, the following information may be collected automatically:
We never store your password in plain text. Passwords are always encrypted using a strong hashing algorithm.
Bet365app uses your information only for legitimate and transparent purposes. Each purpose is detailed below.
Bet365app never sells your data to advertisers or third-party marketers.
Bet365app retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as the account remains active |
| Transaction Records | 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Gaming Log | 3 years |
| Customer Support Records | 2 Years |
| Browsing Data / Cookies | Until end of session or up to 1 year |
Once the retention period ends, data is securely deleted or anonymized.
Bet365app takes great care when sharing your information with third parties. Data may be shared only in the specific circumstances outlined below:
Limited information may be shared with trusted partners for payment processing, fraud detection, or technical services. These partners are contractually bound to uphold bet365app's privacy standards.
Information may be disclosed in response to a court order, directive from a regulatory authority, or a lawful request from a law enforcement agency.
In the event of a merger, acquisition, or asset transfer, user data may be transferred. Users will be notified in advance.
For any data sharing, bet365app follows a Data Minimization policy — only the minimum necessary information is shared.
Bet365app uses cookies and similar technologies to enhance your experience. These cookies are stored as small files on your device.
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working correctly.
Bet365app uses industry-leading technology to keep your data safe. Our security framework operates on multiple layers of protection.
No internet system is completely secure, but we are committed to maintaining the highest level of protection. If you notice any suspicious activity, please let us know immediately.
As a bet365app user, you have a number of important rights over your own data. We respect these rights and are committed to helping you exercise them.
To exercise any of these rights, email us at support@bet365app.click. We will respond within 30 business days.
Identity verification may be required when processing rights requests to ensure no one else can access your data.
Bet365app strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.
To learn more about responsible gaming, visit our Responsible Gambling View the page.
For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Our data protection team is available around the clock.
We take your complaints seriously and work to resolve them promptly. If you are not satisfied with our response, you may escalate the matter to the relevant regulatory authority.
When submitting a privacy request, please use your registered email address so we can verify your identity promptly.