Bet365app Terms & Conditions — Complete Guide

01 General Terms & Conditions

Bet365app (hereinafter referred to as the "Platform") is an online gaming and betting service provider. These terms and conditions apply to all services, games, bonuses, and promotions on the Platform.

By accessing, browsing, or creating an account on bet365app, you agree to be fully bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

• Bet365app reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
• These terms are written in Bengali; however, in the event of any legal dispute, the English version shall take precedence.
• Bet365app reserves the right to suspend or permanently discontinue its services at any time.

02 Account Registration

You must complete the registration process to open an active account on bet365app. All information provided during registration must be truthful, accurate, and your own.

Registration Terms

• Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be terminated.
• Opening multiple accounts from the same IP address, device, or payment method is strictly prohibited.
• A valid mobile number and email address must be provided at the time of registration.
• You are solely responsible for the security of your account. Never share your password with anyone.
• Transferring or selling your account is strictly prohibited.

Identity Verification

Bet365app reserves the right to verify a user's identity at any time. A copy of a national ID, passport, or driving licence may be requested. Failure to complete verification may result in a temporary or permanent account suspension.

03 Age Verification

Bet365app strictly does not provide services to anyone under the age of 18. This is one of our core policies and there are no exceptions.

• During registration, you must confirm that you are 18 years of age or older.
• Bet365app may request a government-issued ID to verify your age at any time.
• A note to parents — please monitor your children's online activity.

04 Deposits & Payments

Bet365app accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Terms

• Minimum deposit: ৳500
• Maximum deposit: ৳5,00,000 per day (may vary depending on account level)
• Deposits are usually instant. In the event of a technical issue, processing may take up to 30 minutes.
• Deposits from third-party accounts are not accepted.
• No additional charges apply to deposits.

05 Withdrawal Rules

Withdrawing funds from bet365app requires following certain rules. These guidelines are in place to ensure the platform's security and transparency.

• Minimum withdrawal: ৳1,000
• KYC verification is mandatory before your first withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• Processing times: Mobile Pay/Nagad/Rocket — up to 4 hours; bank transfer — 1–3 business days.
• Withdrawals may be held for review in cases of suspicious activity.
• There are no processing fees for withdrawals. However, your bank may apply its own charges.

Documents required for KYC verification

• A clear photo of your National ID (NID) or passport
• Recent bank statement or mobile banking statement (last 3 months)
• A selfie photo (if required)

06 Bonuses & Promotions

Bet365app offers a variety of bonuses and promotions. Specific terms and conditions apply to all bonuses and must be read before claiming.

General Bonus Terms

• The welcome bonus can only be claimed once per account.
• Bonus funds cannot be withdrawn directly — a specified turnover requirement (typically 15–30x) must be met.
• There is a set time limit to meet the turnover requirement (typically 7–30 days).
• Some games do not count toward bonus turnover or contribute only partially.
• Bet365app reserves the right to cancel any bonus if abuse is suspected.

07 Betting Rules

All betting activity on bet365app is governed by specific rules and regulations. Players are required to comply with these rules.

• Once a bet is confirmed, it cannot be cancelled (except in certain specified circumstances).
• Bet365app reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• In Sports Betting, the decision to accept or decline a live bet after an event has started rests solely with bet365app.
• Any attempt at match fixing or gaining an unfair advantage will result in permanent account closure.
• Maximum bet limits may vary depending on the game and event.

08 Prohibited Activities

The following activities are strictly prohibited on bet365app and may result in account termination and legal action.

• Managing multiple accounts.
• Creating an account using another person's identity.
• Attempting to abuse bonuses or manipulate the system.
• Hacking, malware, or any form of technical attack.
• Transactions involving illegal funds (money laundering).
• Harassing or threatening other players.
• Placing bets using automated software (bots).

09 Account Closure

Either the user or bet365app may close the account at any time.

Closed by User

You can close your account at any time by contacting the support team. Make sure to withdraw any remaining balance before closing your account. For self-exclusion, please submit a separate request.

Closed by bet365app

In cases of terms violations, fraud, or suspicious activity, bet365app may close an account without notice. Any bonus funds will be forfeited, though any legitimate balance will be returned.

10 Limitation of Liability

Bet365app will not be held liable for the following:

• Issues with games or bets caused by internet disconnection.
• Failure or delay by third-party payment services.
• Account information leaks caused by the user's own negligence.
• Service disruptions caused by natural disasters or other unforeseen circumstances.

Players bear full responsibility for any financial losses from gaming. bet365app acts solely as a service provider.

11 Responsible Gaming

Bet365app believes gaming should be fun, not harmful. That's why responsible gaming is our top priority.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Self-Exclusion: Temporarily lock yourself out of the Platform for a set period.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.

12 Contact

If you have any questions or complaints about these terms and conditions, please contact us through the following:

• Email: support@bet365app.click
• Live Chat: Click the chat button at the bottom right of the website
• Support Hours: 24 hours, 7 days a week

Our support team is always ready to help. Don't hesitate to reach out whenever you need assistance.